Once upon a time…well, at least once, I realized that my personal productivity had fallen. I worked long hours but accomplished too little. I felt I don’t have enough time for anything.
Manager tells me what to do. Leader makes me want it. No.
Manager makes himself important. Leader makes me important. No.
We make good decisions. Only. Yet, decisions quite often turn out to be stupid, bad, or even catastrophic. How is that possible?
I was a Microsoft-man for two decades. Unlike most other people I thought Microsoft did well with quality. I acknowledge that they shipped too many bugs. Every now and then they failed miserably with the user interface. Sometimes there were compatibility problems, too. However, the products were designed for purpose and they were easy to learn.
If you work for any bigger company chances are you have recently started a transformation project. It is also likely that the idea of transformation is still somewhat fuzzy but it is generally believed that the transformation is about a change that is somehow related to digitalization.